At CYTRET, we are committed to protecting the privacy and personal data of our users worldwide. This Privacy Policy outlines in a transparent manner what information is collected when using our website, how we process it, and your rights under global data protection frameworks (including the EU GDPR, US CCPA, and the Israeli Privacy Protection Law).
Providing personal data on this website is entirely voluntary. However, submitting an inquiry through our contact forms constitutes your agreement to the terms detailed below, as we cannot respond to your request without these details.
1. What Information Is Collected?
- Information You Voluntarily Provide: We only collect the specific data you actively input into the contact form fields—such as your name, email address, phone number, and the content of your message.
- Third-Party Security Components (Anti-Spam): This website does not deploy its own cookies for advertising, tracking, or behavioral analytics. However, to safeguard the forms against automated bots and spam attacks, we integrate Google reCAPTCHA. This external component may analyze technical data from your device and browser (including your IP address and usage patterns) solely for human verification purposes. This activity is governed by the official privacy policy of Google.
2. Legal Basis and Purposes for Data Processing
In accordance with global standards, including GDPR compliance, the processing of your data relies on clear legal grounds:
- Your Explicit Consent: Provided actively by you when filling out and submitting the contact forms.
- Legitimate Interest: Our necessity to respond to inquiries, provide assistance, and manage professional communications with prospective clients.
We guarantee that your data will not be used for automated profiling, nor will it be added to direct marketing lists or promotional newsletters without your explicit, separate consent.
3. Data Sharing and International Transfers
Your details are maintained securely. We do not sell, rent, or trade your personal data with third parties for commercial purposes. Your information may only be accessible to essential technological infrastructure vendors necessary to operate the website (such as our web hosting provider), or in rare instances where we are legally compelled to disclose it by law, a court order, or an official request from a competent regulatory authority.
4. Data Security
This website is built using clean HTML code and utilizes standard encrypted transfer protocols (HTTPS) to secure data while it is in transit from your browser. We implement appropriate technical and organizational safeguards in accordance with standard industry practices to prevent data loss, modification, or unauthorized access.
5. Data Retention Period
Your personal data will be stored in our systems only for the duration required to fulfill the purpose for which it was collected (i.e., addressing and resolving your inquiry), or for longer periods if required by law to comply with legal obligations or manage potential legal proceedings.
6. Your Global Rights
Regardless of your geographical location, we grant you full control over your data. Depending on your jurisdiction (such as the GDPR or the Israeli Privacy Protection Law), you are entitled to the following rights:
- Right of Access: To receive a copy of the personal data we hold about you.
- Right to Rectification: To request the correction of inaccurate or outdated information.
- Right to Erasure ("The Right to be Forgotten"): To request the permanent deletion of your data from our systems.
- Right to Data Portability: To receive your data in a structured, commonly used digital format.
- Right to Withdraw Consent: To request that we cease processing your information at any time.
7. Policy Amendments
We reserve the right to modify this Privacy Policy periodically to reflect technological, operational, or regulatory shifts. The binding version will always be the latest one published on this page.
8. Contact Us & Exercising Your Rights
For any questions, clarifications, or to exercise your rights (such as requesting data review or deletion), you can contact us directly via email at: [email protected]. If you are a resident of the European Union, you also retain the right to lodge a complaint with your local Data Protection Authority (DPA).